Refund Policy
At Zero Brew, we are committed to providing high-quality herbal teas. If you are not fully satisfied with your purchase, we offer a straightforward refund policy to ensure a hassle-free experience.
1. Eligibility for Refund
Refund requests must be made within 7 days of delivery.
The product must be unused, unopened, and in its original packaging.
Only products purchased directly from www.zerobrew.in are eligible for refunds. If purchased from third-party platforms (Amazon, Flipkart, etc.), please refer to their refund policies.
2. How to Request a Refund
To initiate a refund, please contact our customer support team at support@zerobrew.in with your order details.
Our team will review your request and provide further instructions.
In case of a damaged or incorrect product, kindly share images as proof for verification.
3. Refund Processing
Once your return is approved, the refund will be processed within 5-7 business days to your original payment method.
Shipping charges (if any) are non-refundable.
If the refund is delayed beyond the given time, please contact your bank or payment provider.
4. Non-Refundable Items
Opened or used tea products.
Orders placed under special promotions, discounts, or clearance sales.
5. Contact Us
If you have any questions about this Privacy Policy or our practices regarding your personal information, please contact us at:
Email: support@zerobrew.in
Phone: +91 8939099433