Terms & Conditions
Welcome to Zero Brew (hereinafter referred to as "we," "us," or "our"). By accessing or using our website zerobrew.in (the "Site") and purchasing our products, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our Site.
2. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Site. Your continued use of the Site after any changes constitutes your acceptance of the updated Terms.
3. Products and Services
We offer a range of herbal-based teas that are caffeine-free, additive-free, and preservative-free. All product descriptions, images, and prices are subject to change without notice. While we strive to provide accurate information, we do not guarantee that product descriptions or other content on the Site is accurate, complete, reliable, or error-free.
4. Orders and Payment
When placing an order, you agree to provide accurate and complete information. All payments must be made at the time of purchase. We accept various payment methods, and you will receive an order confirmation via email once your payment is processed.
5. Shipping and Delivery
We aim to process and ship orders within 2-3 business days. Delivery times may vary based on your location. We are not responsible for delays caused by third-party carriers or unforeseen circumstances.
6. Returns and Refunds
Your satisfaction is important to us. If you are not completely satisfied with your purchase, you may return the product within 7 days of delivery. Please note that we do not offer exchanges at this time. To initiate a return, contact our customer support team for further instructions. Shipping costs for returns are non-refundable.
7. Intellectual Property
All content on the Site, including text, graphics, logos, and images, is the property of Zero Brew or our content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our express written consent.
8. Limitation of Liability
To the fullest extent permitted by law, Zero Brew will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or the products purchased, even if we have been advised of the possibility of such damages. Our total liability shall not exceed the amount paid for the products.
9. Indemnification
You agree to indemnify and hold harmless Zero Brew, its affiliates, and their respective officers, directors, employees, and agents from any claims, losses, liabilities, damages, costs, or expenses (including reasonable attorneys' fees) arising out of your use of the Site or your violation of these Terms.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms will be resolved in the courts of India.
11. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Email: support@zerobrew.in
Phone: +91 8939099433